Do I Need a Website for My Small Business? The Moment of Truth

In today's era of competition, a website acts like a lighthouse, guiding customers toward your offerings. People trust businesses with websites.

By Francis Njuguna | December 21, 2024

The journey of creating a website is not merely about having an online presence; it’s about establishing your legacy in the digital marketplace.

Websites are the bridges that connect you to your audience and your audience to the solutions they seek.

Why Your Small Business Needs A Website

In traditional African communities, tools were created by specialists for the good and improvement of the community. These tools helped community prosper and succeed in building, farming, hunting, dancing, and doing business. Today is no different. Every activity needs specialized tools to succeed.

Technology and tools have changed, they always do. But the idea remains. Without the right tools, failure is inevitable. Embrace the change and adopt new digital tools for to succeed in selling.

A website is the most important business tool in today's digital age. People are using the internet to Research Products, Find Services, and Make Purchase Decisions. Every business should aim to be in the top search results when customers are searching for products they sell.

The best guarantee is to have a website.

A Website is the First Impression of the Business

In business and also marketing, to make a good first impression to potential customers is the first step to selling. Businesses use bright colors and keep their stores clean for this reason.

In the digital age, the website is your first impression to the world. It introduces new customers to your business. A website convinces people to trust your business, buy your products, and initiate a conversation with you (the owner).

It Builds and Increases Credibility of Small Businesses

A website provides information to existing and potential customers about the business. It tells what the business stands for, and how people can benefit from it. As a result, a website earns the trust of customers which increases the credibility of the business.

Since the internet is full of scammers on social media, a website proves to customers that your business is legit and trustworthy.

It Establishes your Brand and showcases it to potential customers

Every owner of a small business understands the difficulty of penetrating the market. It is hard to make people know about your products and services.

Actually, many businesses fail because their brand does not reach the target market.

Having a website increases brand awareness. It showcases products to potential customers, searching on the internet. This leads to the benefit of traffic.

A website brings organic traffic to your products

Organic traffic is a technical term that simply means people who come to your website because it was on Google search results.

One thing I emphasize to small businesses is that customers will search online, before they make purchase decision or visit any shop. People are always looking for beauty shops near me, kiosks near me, fruit shops near me, gym near me, chemist in Nairobi, etc. These should tell you one thing. If they find you online, they are likely to buy from you.

A website captures the attention of potential customers searching online, and directs them to your products.

Saving Time and Improving Customer Service

As a business owner, time management is important to succeed. From answering calls, to selling, managing inventory, advertising and convincing potential customers, these activities demand time.

Every time you miss a call it is a missed opportunity to gain a customer. With a website, potential customers get all the information they need to make their decision. This eliminates the constant calls from people asking questions and not actually buying.

Consumers looking for business information such as location, hours, delivery, and prices among others, can get this information from your website.

It is the best destination for visitors from social media ads

Small businesses taking advantage of social media advertising report overall increased sales. However, the sales can be higher with a website.

Ads are brief. They lack details to convince customers to make a purchase. This is where a website increases conversions from Ads.

A small business must create a landing page on the website to provide more information on the advertised products. As a result, the page on the website convinces people by showing benefits, detailed features, reviews from past customers, and how to buy the Advertised products.

A website gives the business 24|7 availability and online presence

This is the greatest benefit of a website. It is a strategic advantage for long-term performance.

Everything you put on the website is permanently available. Customers can access that information at any time. Unlike social media platforms where the post is only viewed the first few hours it has been posted, the website content attracts more views with time. It is like fine wine: gets better with time.

For a small business to grow, you need a website. Your customers and potential customers are online. Own a website and join them.

Consider our amazing website deals for small businesses. Take advantage of the limited offers.

Let's innovate, design, build, and grow together.

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